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Certificate in Public Service Administration NQF 05

Overview

Purpose

Purpose The purpose of this qualification is to prepare and equip Public Administrators with key skills and knowledge needed to effectively operate in the public sector. It is designed to prepare these learners on how to manage, organize, and analyze the effects of government policies, and to use business and statistical tools to solve public sector challenges in an ethical manner. Learners will develop skills in budgeting and conducting research.

Exit Level Outcomes

Exit Level Outcomes

The ability to apply Batho Pele principles to specific work role and service delivery context. The ability to build service delivery partnerships and communicate with citizens, stakeholders, and co-workers. The ability to manage workplace outcomes. The ability to manage human resources. The ability to manage finances and supply chain as it relates to work environment.
MODULES

Modules

  • Batho Pele Principles.
  • Government System.
  • Conditions of Service.
  • Public Policies and Service Delivery.
  • Public Service Communication and Administration.
  • Programme and Project Management.
  • Good Administration and Integrity in the Public Service.
  • Developing and Managing Self and Others in the Workplace.
  • Financial and Supply Chain Management.
  • Defining service delivery criteria for a specific work.
  • Building Service Delivery Partnerships and Communicating.
  • Administering and managing workplace outputs.
  • Developing and Managing Human Resources.
  • Administering and Managing Finance and Supply Chain Management.
ENTRY REQUIREMENTS

Entry Requirements

It is assumed that the learner attempting this qualification is competent in: NQF Level 4 with Mathematics.

CAREER OPPORTUNITIES

Career Opportunities

  • Administration Officer – Local & National Government
  • Business Administration Officer – Government
  • Office Supervisor – Local & National Government
  • Office Coordinator – Local & National Government
  • Administration Clerk/Officer – Government
  • Administrative Assistant – Local & National Government
  • Operation Services/Support Officer – Government
CAREER PATH

Career Path

This qualification allows possibilities for both horizontal and vertical articulation.

Horizontal Articulation:

  • ID 49554: National Diploma in Public Finance, Management and Administration, NQF Level 5.
  • ID 84226: National Certificate in Management and Administration, NQF Level 5.

Vertical Articulation:

  • ID 35958: Diploma in Office Administration, NQF Level 6.
  • ID 83467: Diploma in Public Management and Administration, NQF Level 6.
  • ID 67512: National Diploma in Public Administration, NQF Level 6.

DURATION

  • Duration: 2 to 3 Years
  • Offering: Online or Distance Learning
  • Intake: Anytime

ASSESSMENT CRITERIA

  • 30% of your final mark comes from your Formative and Summative Assessments.
  • 70% of your final mark comes from the FISA.
  • You need at least 80% in the final exam to pass.
  • You need at least 75% overall to pass.

Accreditation No 12206