Certificate in Office Administration NQF 05

Overview

Purpose

This is an entry-level Qualification for those who want to enter the field of Education, Training and Development, specifically within the sub-field of Early Childhood Development (ECD). Many of those who will seek this Qualification are already practising within the field, but without formal recognition.

Exit Level Outcomes

Manage resources according to good governance policies and procedures to facilitate the smooth and effective operational activities within the organisation. Manage, coordinate and assist in the administration and clerical support of specific departments to facilitate the smooth running thereof by using computerised systems and practices. Assist in selection process, induction, employee wellness and skills development of employees. Process given data to complete a Workplace Skills Plan. Assist in the administrative function of the marketing, public relations and advocacy of the organisation. Communicate effectively using appropriate methods to maintain effective customer relationships according to organisational standards customer service of internal and external stakeholders. Plan, administer and provide support services to a special project within an organisation.

MODULES

Modules

Batho Pele Principles.
Government System.
Conditions of Service.
Public Policies and Service Delivery.
Public Service Communication and Administration.
Programme and Project Management.
Good Administration and Integrity in the Public Service.
Developing and Managing Self and Others in the Workplace.
Financial and Supply Chain Management.
Defining service delivery criteria for a specific work.
Building Service Delivery Partnerships and Communicating.
Administering and managing workplace outputs.
Developing and Managing Human Resources.
Administering and Managing Finance and Supply Chain Management.

ENTRY REQUIREMENTS

Entry Requirements

It is assumed that the learner attempting this qualification is competent in: NQF Level 4 with Mathematics.

CAREER OPPORTUNITIES

Career Opportunities

Administration Officer – Local & National Government
Business Administration Officer – Government
Office Supervisor – Local & National Government
Office Coordinator – Local & National Government
Administration Clerk/Officer – Government
Administrative Assistant – Local & National Government
Operation Services/Support Officer – Government
Tender Coordinator – Local & National Government

CAREER PATH

Career Path

This qualification allows possibilities for both horizontal and vertical articulation.

Horizontal Articulation:

ID 49554: National Diploma in Public Finance, Management and Administration, NQF Level 5.
ID 84226: National Certificate in Management and Administration, NQF Level 5.

Vertical Articulation:

ID 35958: Diploma in Office Administration, NQF Level 6.
ID 83467: Diploma in Public Management and Administration, NQF Level 6.
ID 67512: National Diploma in Public Administration, NQF Level 6.

DURATION

Duration: 2 to 3 Years
Offering: Online or Distance Learning
Intake: Anytime

ASSESSMENT CRITERIA

30% of your final mark comes from your Formative and Summative Assessments.
70% of your final mark comes from the FISA.
You need at least 80% in the final exam to pass.
You need at least 75% overall to pass.

Accreditation No 12206

Enquire

Apply Now